Answered on: October 18, 2018

Client

I am trying to make a reservation for a BMW 1 Serie at Athens Airport but it seems I can't add extras insurance

Agent

I can see you did a search. When you select the car, you scroll down and there you can select extras. You are on a mobile or PC?

Client

PC, I can see extras as additional driver, GPS, child seat etc. but no extra insurance.

Agent

OK, then follow what I said. You must choose your state of residency, In light grey text it says " select your state of residence". Click on this text and a drop down list of states will appear

Client

It is showing me the car hire fee of 500,39 but no insurance is showed.

Agent

Are your using the same browser as last night? I suggest you reboot your machine and use a different browser, not Edge.

Client

OK, I will shut down and reboot my PC, one moment.

Client

OK, I did reboot my PC and and on website again and finally I can see where to add insurance....thank you very much.